FAQs

Here are some frequently asked questions about Our Creativity Spot products. If you can't find your question here, please feel free to email Conny at contact@ourcreativityspot.com

How do I order a custom stand or wall organizer from Our Creativity Spot?

If you need a stand or wall organizer with different dimensions than what we offer, please contact us for a quote at contact@ourcreativityspot.com We are here to help!

Does the glitter flake off?

No, the glitter is glued to the foam.

In what language are you offering your products?

All of our products are in English, unless specified otherwise. Additional languages or translations are currently not available.

How long is the processing time for stands, wall organizers and label printer stands?

Our current processing time for our painted wood products is 2-3 weeks.

Unfinished wood products have a processing time of 1 week.  

All other products have a processing time of 3-5 business days.

 

What are your return policies?

Please click to view our shipping and return policy.

What are your shipping rates?

To view our shipping rates, please go to our shipping and return policy page.

Do you ship international?

Yes, we do. Please go to our shipping and return policy page. 

We also partner with Our Creativity Spot DE in Germany that is currently offering
some off our products for shipment within Europe. Please visit www.etsy.com/shop/OurCreativitySpotDE

How do I track my orders?

Sign in to your registered account and you will see an Order History page. This will show you detailed information about your order.